Kerzner International Resorts, Inc. is committed to providing distinctive resorts and unique experiences for our guests. Consistent with that commitment, we are respectful of the privacy of the personal information that we receive and use in order to provide and offer services. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.
Our Site collects personal information that you voluntarily submit. We also automatically collect Site usage and other statistical information from visitors to our Site.
We collect and store information through cookies, log files, clear gifs, and/or third party sources to maintain and improve the functionality of our site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. It may identify the device you use to access our Site, but it does not collect personal information about you.
If you wish to access or update your personal information or if you wish to delete your profile entirely, please send us a written request either by post or email to the addresses as set out in How To Contact Us section along with your full contact details. If you wish us to cancel, and/or stop the processing of your personal information we will, subject to our discretion, cancel and/or stop the processing of the personal information.
We will not delete personal information that we are required to retain for our business operations or legal compliance. We may require that you provide adequate identification information or documentation before providing your personal information that we hold; this is for your protection. We will respond to your requests within 20 days of receipt and authentication.
Please note that you may be charged a fee, if permitted under applicable law, of around US$20 to meet our costs in providing you with details of the personal information we hold about you.
Our Site is maintained on servers located in Dubai, United Arab Emirates, and personal information submitted through our Site is stored on servers located in the United Arab Emirates. Personal information submitted through our Site in connection with a booking is provided to the applicable resort. Personal information submitted in connection with your stay at Atlantis, The Palm is stored by our resort locally and also transferred to servers located in the United Arab Emirates.
Personal information is transferred to our computers in the United Arab Emirates to facilitate aggregated trend analysis used for resort management purposes such as planning new resort locations, evaluate resort amenities and guest preferences, and for advertisement planning. In relation to personal information collected relating to Dubai which does not have existing data protection legislation, such data is covered by our own policies and procedures which are designed to ensure an adequate level of protection.
When you make booking on this Site or check in at these properties you expressly consent to such transfer, storing and processing, unless you notify us specifically in writing at the address provided below in “How to Contact Us”.
We use reasonable technical, administrative and physical measures to protect personal information contained in our system against misuse, loss or alteration. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a consumer may utilize to send e-mails and submit personal information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. You are also responsible for the use of any user name and password you create to access this Site; any instructions we receive using your login information will be treated as authorized by you. We are not responsible for the disclosure or interception of your personal information before we receive it.
We offer you the choice of how you receive communications from us. You have the right to tell us to stop using your information for our direct marketing purposes. Please send your written request, including your name and contact information to the address listed below in "How To Contact Us". We will honor your request within 20 days of receiving it. Please be aware that opting out will not prevent us from sending you communications about your transactions or your account with us.
This Site is not designed nor intended to be attractive for use by children under the age of 13. We do not knowingly collect from children under the age of 13, though we may collect personal information about a child that is provided by a parent or guardian. We respect the privacy of children, and do not collect any more personal information than reasonably necessary to enable them to participate in the activities we offer at our Site. We will not use personal information knowingly collected on our website from children for direct sales solicitations without their parent or guardian’s consent and in compliance with applicable law.
In order to ensure your request is dealt with expeditiously, please be sure to include your full name, address and telephone number and a copy of a document evidencing your identity (such as an ID card or passport) so we can ascertain your identity and whether we have any personal information regarding you, or in case we need to contact you to obtain any additional information, we may require to make that determination.
If you feel that this Site is not following its stated policy or complying with applicable privacy laws, please contact us by sending an email to email@example.com.