Concierge

Ensure that your stay is one filled with happy memories. At Atlantis, The Palm, we endeavour to make sure that your every desire is met during your stay.

Can We Help You?

From restaurant reservations, to arranging transport, to giving you the best advice on where to go and what to see. The friendly staff behind the Atlantis Concierge desk will go above and beyond to ensure your wishes and desires are fulfilled.

Atlantis Chauffeur Services

Atlantis Chauffeur Services

Atlantis offers a exclusive portfolio of luxury chauffeur-driven cars so you can travel comfortably throughout Dubai and the Emirates.

Our services range from airport transfers, city tours, business meetings or the simple preference to travel in style. Our fleet of luxury cars includes the Mercedes S400 Hybrid and the Cadillac Escalade, and offers all passengers free wi-fi for the duration of their journey.

Special Moments

Atlantis creates a perfect backdrop to make those personal moments truly special. Whether it is finding a unique location to propose or a place to celebrate, we have designed packages which simply cannot be offered anywhere else and are guaranteed to provide lifetime memories. We will endeavour to do everything we can to ensure your experience is truly memorable. Atlantis can help organise:

  • Proposals - A proposal of marriage is a once in a lifetime experience, so make sure you do it in the perfect setting. Atlantis will make the moment you pop the big question truly magical.
  • Honeymoons - Make the start of your life together an amazing one at Atlantis. Choose from one of our special honeymoon packages, and immerse yourself in true romance.
  • Anniversaries - Celebrate your anniversary in style at Atlantis. We will go above and beyond to create the perfect setting to reminisce and celebrate together.
  • Birthdays - Whether it is yours or a loved ones, you can celebrate birthday in style at Atlantis with one of our tailor made birthday packages.
Dolphin Bay Proposal

Nanny and Babysitting Service

Nanny Services Dubai Atlantis The Palm

Atlantis offers fully trained nannies for babysitting services for your child or children. Our nannies come from around the world and bring lots of experience and joy to their jobs.

Atlantis Nanny Service provides in-room and out of room babysitting to suit your needs.

Shopping Adventures

Experience a Dubai shopping spree, complimentary mall guides are available at the Concierge Desk on selected major malls in Dubai. A free shuttle service to the each mall is available at the main entrance of the hotel. Should seats not be available, a taxi service is an option on a chargeable basis. For updated bus timings, please approach the Concierge Desk.

Shopping The Avenues Atlantis The Palm Dubai

Travel Arrangements

Travel Arrangements

Our concierge team will be glad to assist you in making your travel hassle free. From airline reservations, to flight and booking amendments. Kindly approach the Concierge Desk for assistance.

Dubai International Airport Transfers

Transfers to and from Dubai International Airport can be booked online during the room reservation process. When doing so, please ensure you provide the details of your flight arrival time.

Atlantis transfer desks are also located just past customs in Dubai Airport Terminals 1 and 3. For your convenience, terminal maps are available to download below.

Airport Transfers

Helicopter Services

helicopter tour

Atlantis offers a spectacular helicopter city tour service in cooperation with Alpha Tours. Discover Dubai from the sky and catch sight of the amazing Burj Khalifa, The World Islands, Dubai Marina, Sheikh Zayed Road and many other landmarks from an eagle’s eye perspective.

Luxury Limousine and Exotic Sports Car Fleet Rental

Atlantis offers all guests the ability to rent the finest in luxury vehicles, chauffeur-driven limousines, and the most iconic exotic cars.

Discover Dubai and the other Emirates in style, or just take the opportunity to keep your adrenaline high during your holiday. Our fleet includes the Rolls Royce Phantom, Stretch Audi Q7, Mercedes Benz GL 450, Ferrari Coupe, Aston Martin, Porsche 911 Cabrio and many more.

Guest Services Luxury Limousine And Exotic Sports Car Fleet Rental

Tours and Safari Reservations

about dubai desert

Arabian Adventures is one of the most popular choices of tour company in Dubai and offers a fantastic variety of activities for all types of visitors.

From desert safaris to guided city tours and trips that take you to Dubai's world-famous landmarks, Arabian Adventures will take you on a journey you won't soon forget. Conveniently located at the Concierge in the Grand Lobby, the Arabian Adventures team and can assist you with any reservations that you may require.

First Yacht Charter

First Yacht offers specialist, independent advice to ensure your yacht charter is a luxurious and carefree one. With the largest UAE charter fleet, our highly experienced team will ensure your charter is planned and executed to perfection. To book your trip please approach the Concierge Desk.

Boat Cruisers Hero

RTA Water Taxi Service

Water Taxi Service

Discover the spectacular coastline of Dubai and marvel at the city’s skyscrapers onboard any of Dubai's Water Taxis.

Both accessible and comfortable, RTA Water Taxis set sail from the jetty at Nasimi Beach. Take in the view of some amazing landmarks along the coastline as you travel towards Dubai Creek and the drop-off point at Deira Gold Souk.

Big Bus Tours

The Big Bus Sightseeing Tour is a safe and relaxing way to discover everything that Dubai has to offer. The Big Bus is the perfect introduction to Dubai and a fun day out for all. To buy tickets, please approach the Concierge Desk.

Big Bus Tours Dubai
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