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When you book directly with Atlantis, we guarantee you will be quoted the best publicly available market rate for your room. If you find a lower rate for the same room type, staying dates and cancellation conditions within 24 hours of making your booking, Atlantis will give you an additional 15% off your reservation (subject to the terms and conditions).

How to make a claim

  1. Find a lower published rate for the same room type and staying dates as your reservation
  2. Within 24 hours of making your booking, complete and submit the claim form
  3. Atlantis, The Palm will notify you whether your claim has been successful within 24 hours

Complimentary to all guests staying at Atlantis:

  • Aquaventure Waterpark, the no. 1 water park in the Middle East and Europe
  • The Lost Chambers Aquarium with 65,000 marine animals
  • LCD TV with pay per view movies
  • Ironing board, hair dryer, in-room electronic safe and tea/coffee making facility
  • Infant cot on request
  • Accessible rooms - subject to availability
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