Atlantis Best Rate Guarantee

When you book directly with Atlantis, we guarantee you will be quoted the best publicly available market rate for your room. If you find a lower rate for the same room type, staying dates and cancellation conditions within 24 hours of making your booking, Atlantis will give you an additional 15% off your reservation (subject to the terms and conditions).

Two ways to book your stay directly


  • Book through the Atlantis website
  • Call Atlantis, The Palm reservations on +971 4 426 2000

How to make a claim


  1. Find a lower published rate for the same room type and staying dates as your reservation
  2. Within 24 hours of making your booking, complete and submit the claim form below
  3. Atlantis, The Palm will notify you whether your claim has been successful within 24 hours of receiving your claim
View FAQ's View Terms & Conditions

Best Rate Guarantee claim form

Guest Information
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Reservation Information
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Rate Comparison Details
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