Additional benefits to Skywards members
As a Skywards member you will earn 1 Mile for every USD 1 spent on eligible transactions. You can also enjoy the following unique benefits:
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Benefits
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The above designs are of Skywards 2013 membership cards.
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| Preferred Check-In |
n/a
|
n/a
|
Royal Majlis Check-In
|
| Internet Access |
Complimentary
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Complimentary
|
Complimentary
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| Late Check-Out |
n/a
|
1.00pm
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1.00pm
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| Restaurant Discount |
15%
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15%
|
15%
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| Spa Discount** |
15%
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15%
|
15%
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| Aquaventure Discount |
15%
|
15%
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15%
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| The Lost Chambers Discount |
15%
|
15%
|
15%
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| Dolphin Bay Discount Dolphin Encounter*** |
15%
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15%
|
15%
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| Preferential Rates For Ray Feeding |
15%
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15%
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15%
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| Preferential Rates For Back Of House Tours |
15%
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15%
|
15%
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You must present a valid Skywards membership card at each point of purchase to avail of any discount
**Spa discount on treatments only
***Discount applied to full rate for outside guests and in-house guests
Full Terms and Conditions
Skywards Miles are the reward currency of the Skywards Frequent Flyer Programme.
Skywards Miles can be earned by Members, staying at Atlantis, The Palm ("Atlantis"), on accommodation, food and beverage and other eligible transactions as specified by Atlantis.
A member must be staying in the hotel to earn Skywards Miles.
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Eligible to Earn Miles during an accommodation stay |
Not Eligible to Earn Miles |
| Room Rates |
Publicly available rates via Atlantis Website, or booked through Atlantis Reservations Office directly |
Reservations made via a Travel Agent or individual wholesale/ tour operator these packages are not considered eligible. Other non–eligible rates are defined as airline crew rates, travel industry employee rates, group bookings, Conference and Incentives events, Government, Special Discounted stays, Discounted Long stays, Banquets, Club Membership fees, Gift Vouchers, and Atlantis employee rates. Barter, and complimentary |
| Incidental Charges |
Food, beverages, telephone calls laundry charges, spa, water park, dolphin interactions and retail spends when charged to room bill |
Visit visas, paid out charges, authority fees, service charges, medical fees, conference and banqueting functions |
The number of Skywards Miles awarded is based upon the room type booked and paid for, even if a different room type is provided. A Member staying at Atlantis will receive 1 Skywards Mile for each $1US spent. Skywards Members who have not paid the eligible rate will not earn Miles on the room tariff, however, will still earn Miles (1 Skywards Mile per $1US spent) on eligible incidentals charged to the hotel bill.
Skywards Miles can be earned by the Member on additional rooms booked if
- the Member is staying at Atlantis at the same time; and
- all rooms are reserved and registered in the Member's name; and
- the Member pays for all rooms. Benefits for Skywards Members are applicable to the guest room accommodating the Member only.
Skywards Miles are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill.
Members must present a valid Skywards Card at the time of check-in to earn Skywards Miles.
Skywards Miles will be credited to the Member's Account only after payment in full is made for the qualifying stay.
Receipts should be retained as proof of spend until Skywards Miles appear on the Member's statement. Receipts must be presented for a retroactive claim.
If the Member wishes to claim an adjustment to the number of Skywards Miles awarded or, a retroactive claim, the Member must do so within six months of the date of transaction, by sending written details to the Skywards office, with a copy of the bill, if available, for which the Member did not receive the correct number of Skywards Miles.
Skywards Members may not earn Miles or points with any other frequent flyer or loyalty scheme for the same stay. Skywards Miles may not be combined with or transferred to any other loyalty scheme.
Skywards Miles are awarded at a rate of 1 Mile per $1US on all Atlantis Eligible Spend. Calculations are made from AED (Arab Emirate Dirham) into USD (United States Dollar) at the prevailing exchange rate.
Should a Skywards Member avail of a benefit which is not included in their membership tier privileges, charges shall be applied to the guest bill for settlement.
Skywards SkySurfer members may not avail of benefits or discounts. Skywards Family Card Holders may avail of Skywards Blue Tier benefits and discounts.
Atlantis reserves the right to change these terms and conditions, along with the available benefits structure at any time, with no advance notice.
Skywards and Atlantis, The Palm
Booking Dates: 5 September 2012 - 30 November 2012
Stay Dates: 5 September 2012 - 31 March 2013
Black-Out Dates: 22 December 2012 - 9 January 2013, 23 - 31 March 2013
Tier Benefits for Skywards Members Staying at Atlantis:
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Preferred Check-In
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| Blue |
n/a |
| Silver |
n/a |
| Gold |
VIP Lounge |
| Gold Members are invited to check-in at the VIP lounge irrespective of their room type reserved |
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Internet Access
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| Blue |
Complimentary |
| Silver |
Complimentary |
| Gold |
Complimentary |
| When staying at Atlantis, Skywards Members will receive complimentary Wireless Internet access. Complimentary Internet access is available for the Member's room only (Excludes Business Centre Internet Services) |
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Late Check-Out
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| Blue |
No |
| Silver |
1.00pm |
| Gold |
1.00pm |
| Late check-out is guaranteed for Gold and Silver Members. The Member must state that they wish to avail of the late check–out benefit 24 hours in advance of the check–out date. This benefit is only applicable to the Skywards Member's room irrespective of the number of rooms booked. |
Day Visitors and In-House Guests Terms and Conditions
Tier Benefits for Skywards Members Resident at Atlantis, The Palm and Day Visitors of Atlantis, The Palm
Skywards Members can avail of discounts throughout Atlantis, The Palm. Discounts must be claimed at the time of purchase by presenting a valid Skywards card. Retroactive discounts cannot be claimed. Discounts are available to the Skywards member only, unless otherwise specified. All discounts and benefits cannot be used in conjunction with any other offer.
Offer valid: 1 February 2012 - 31 May 2013
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Restaurant Discount
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
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Discount is applied to the total bill and will be deducted before final payment is made at the restaurant. Members must state upon entering the restaurant and/or making a reservation that they are a Skywards Member. Discount must be applied to the bill at the time of dining. For those Skywards Members staying at Atlantis, discount should be availed of at the time of purchase. Discounts cannot be applied from a guests main hotel bill.
This amenity is valid for a maximum of 6 people when the Member is present. This discount may not be used in conjunction with any other offer or promotion. One discount will apply per party and may only be availed of when the bill is settled with one check. Where multiple checks are requested, the discount will only be applied to the member's meal.
This benefit is valid for all meal periods, except in instances of special occasion dining, and promotional events in which cases regular Skywards benefits are not recognized (these dates include, Easter, Christmas Day, UAE National Day, New Year's Eve, Eid and Valentines Day)
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Spa Treatments
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
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Preferential Entry Fees for Aquaventure Waterpark
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
| Discount is availed of for tickets purchased at the Aquaventure Ticketing Plaza. Members must present their Skywards Card upon entry. Member must accompany guests to qualify for the discount. Benefit is available to a maximum of 6 people including the Skywards Member. |
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Preferential Entry Fees for The Lost Chambers
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
Discount is availed of for tickets purchased at the The Lost Chambers Ticketing Desk.
Members must present their Skywards Card upon entry. Member must accompany guests to qualify for the discount. Benefit is available to a maximum of 6 people including the Skywards Member. |
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Preferential Rates for Dolphin Bay
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
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Discount applied to full rate of AED 795 for outside guests and AED 680 for in-house guests.
Members must present their Skywards Card upon purchase. Discount is only valid on Dolphin Encounters purchased from the Dolphin Bay ticket desk. Member must accompany guests to qualify for the discount. Benefit is available to a maximum of 6 people including the Skywards Member.
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Preferential Rates for Ray Feeding
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
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Members must present their Skywards Card upon entry. Member must accompany guests to qualify for the discount. Benefit is available to a maximum of 6 people including the Skywards Member.
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Preferential Rates for Back of House Tours
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| Blue |
15% |
| Silver |
15% |
| Gold |
15% |
| Discount is availed of for tickets purchased at the Aquaventure Ticketing Plaza or The Lost Chambers Ticket Desk. Members must present their Skywards Card upon entry. Member must accompany guests to qualify for the discount. Benefit is available to a maximum of 6 people including the Skywards Member. |
