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Hotel Reviews

Atlantis, The Palm

P.O. Box 211222,
Crescent Road,
The Palm Island,
Dubai, UAE

Tel: +971 4 426 2000
Email: info@atlantisthepalm.com

Awards Won by Atlantis, The Palm


Atlantis, The Palm resort has won multiple hospitality and travel awards since its opening in September 2008. It instantly gained world side recognition as an iconic destination at the top of the Palm.


Travel Awards


World Travel Awards

World Travel Awards
Hailed as "The Oscars of the Travel Industry", World Travel Awards is acknowledged across the globe as the ultimate travel accolade, and celebrates those brands that are pushing the boundaries of industry excellence. It has taken a global lead on one of the most important aspects of travel and tourism - the quality customer experience. Arguably, excellent customer experience is the one last differentiator that can lever true commercial advantage. It is for this reason that World Travel Awards have become renowned and coveted.

Award:
2013 World's Leading Landmark Resort
2013 Middle East's Leading Resort
2013 Dubai's Leading Resort
2013 Dubai's Leading Hotel Suite - The Royal Bridge Suite
2012 World's Leading Landmark Resort
2012 Middle East's Leading Resort
2011 Middle East's Leading Resort
2011 Middle East's Leading Tourist Attraction
2010 Dubai's Leading Resort
2010 UAE's Leading Resort
2010 Middle East's Leading Resort
2010 Middle East's Leading Water park

Dates:
30 November 2013
6 May 2013
12 December 2012
30 April 2012
2 May 2011
3 May 2010

Presented:
The voting process is online and a year-long communications campaign encourages global participation. The votes come from executives working within travel and tourism, but notably the majority are the travel agents. In 2009 the voting has been open to the travelling public.


World Luxury Hotel Awards

World Luxury Hotel Awards
The World Luxury Hotel and Spa Awards are accepted as the pinnacle of achievement for Luxury Hotels and Spas worldwide. These Awards were established as a celebration of ultimate achievement in service excellence.

Award:
2013 The World’s Best Luxury Family hotel

Dates:
November 2013

Presented:
Voted by a selected global panel of consultants situated amongst 144 countries


Conde Nast Traveller Awards

Condé Nast Traveller Reader's Choice Awards
The world's best hotels, resorts, cities, islands, airlines, and cruise lines, as chosen by 80,000 frequent travelers.

Award:
2013 Best Hotel / Resort in the Middle East

Date:
4 December 2013

Presented:
Voted by Condé Nast Traveller Readers


World Travel Awards

The Middle East Hotel Awards
The Middle East Hotel Awards are the premier event celebrating excellence in the hotel and hospitality industry. The Award of Best Hotel Suite is given to the most innovatively designed hotel suite.

Award:
2013 Best Hotel Suite - The Underwater Suite

Dates:
May 2013

Presented:
Voted by a panel of industry experts


World Travel Awards

Orbitz - Best In Stay
Hotels are rated on a scale of one to five for service, amenities, comfort, location and value. Our winners are the cream of the crop in 75 of our most popular destinations around the world.

Award:
2013 Orbitz Best in Stay Award - Top Rated Hotel in the Couples Category

Dates:
December 2013

Presented:
Based on the review scores and number of reviews written by Orbitz customers as well as input from our hotel experts.


World Travel Awards

TripAdvisor - Certificate of Excellence Award
The Certificate of Excellence Award honors hospitality excellence and is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. The prestigious award is received by approximately 10 percent of accommodations listed on TripAdvisor and is extended to qualifying businesses worldwide.

Award:
Certificate of Excellence 2013

Dates:
May 2013

Presented:
Voted by the public


Holiday Check Award 2012

Holiday Check Award
The Holiday Check Award is awarded to the 99 most popular hotels worldwide. The winners are decided based on over 530,000 reviews annually.

Award:
2013 Atlantis, The Palm is one of the 99 most popular hotels worldwide and in the region - Beach Holiday
2012 Atlantis, The Palm is one of the 99 most popular hotels worldwide and in the region - Couples

Date:
March 2013
January 2012

Presented:
Voted by holidaycheck users


World Travel Awards

SABQ Tourism Awards – Saudi Arabia
SABQ Tourism Awards aims to recognize market-leaders in the hospitality and tourism industry across the region. The category of ‘Best Hotel in the Arab World’ was voted by the public and Atlantis, The Palm received over 28,000 votes from across the country taking first place. The ceremony was held under the patronage of his Excellency Dr. Abdulaziz Khoja, the Minister of Culture and Information, Kingdom of Saudi Arabia.

Award:
Best Hotel in the Arab World - Atlantis, The Palm

Date:
05 January 2013

Presented:
Voted by the public


Trip Advisor Traveller's Choice 2012 - Top 25 Luxury Hotels in The Middle East

Trip Advisor Traveller's Choice 2012 - Top 25 Luxury Hotels in The Middle East
A travel website that assists customers in gathering travel information, posting reviews and opinions of travel-related content and engaging in interactive travel forums.

Award:
2014 Top Hotels for Families - Middle East
2014 Top Hotels for Families - United Arab Emirates
2012 Top 25 Luxury Hotels in The Middle East - Ranked 18
2012 Top 25 Hotels for Families in The Middle East - Ranked 11
2012 Certificate of Excellence Award - Rated 4.5 / 5

Date:
2014 January
2012 April
2012 January

Presented:
Voted by Trip Advisor members


What's On Awards Dubai

What's On Awards Dubai
What’s On is UAE's best-selling entertainment magazine. The awards are a celebration of the UAE's hospitality, entertainment and leisure industry. Voting is conducted by the public, with all votes independently counted and audited by Jacobsons Direct Marketing Services and then counter-verified by a special panel of impartial industry experts.

Award:
Best Weekend Destination - Atlantis, The Palm

Date:
21 October 2012

Presented:
Voted by the public


What's On Awards Dubai

Hotelier Middle East Awards
Peer-voted annual hospitality awards, with 700 nominations received from hotels all over the Middle East in 2012.

Award:
2013 Spa and Fitness Person of the Year - Neil Hewerdine
2013 F&B Manager of the Year - Monika Muschkiet
2013 HR Person of the Year - Kristina Vaneva
2012 General Manager of the Year - Serge Zaalof
2012 Procurement Person of the Year - Bhanu Singh
2012 F&B Outlet Manager of the Year - Jonathan Vercoutere

Date:
31 October 2013
31 October 2012

Presented:
Voted by industry peers


Expedia Insider's Select 2012

Expedia Insiders Select
An annual award recognizing the very best hotels available in Expedia's global marketplace. Based on more than 500,000 guest reviews submitted annually by Expedia's travellers, only 650 hotels are deemed Insiders' Select 2012, of the 130,000 hotels and resorts on Expedia. Only the top hotels with the highest scores were chosen for the Insiders' Select list.

Award:
2012 One of the top 500 hotels worldwide

Date:
16 August 2012

Presented:
Guest reviews are combined with value offered by the hotel or resort and Expedia Hotel Expert Input.


Gogobot Top 100 Hotels in 2011

Gogobot Top 100 Hotels in 2011
Top hotels Gogobot members rated most highly in 2011.

Award:
Atlantis, The Palm was ranked 69

Date:
8 February 2012

Presented:
Rated by Gogobot members


Holiday Check Award 2012

Travel + Leisure India & South Asia - India's Best Award
T+L is the world's leading travel lifestyle magazine and has been conducting the iconic World's Best Award for over 10 years. To celebrate five trendsetting years in the South Asian region, Travel + Leisure India & South Asia launched its first edition of the India's Best Awards last year.

Award:
2nd Runner Up Best Luxury Resort

Date:
April 2012

Presented:
Voted through a readers poll both online and magazine


Virgin Holidays Awards

Virgin Holidays Awards
UK's largest transatlantic tour operator annual awards

Awards:
2013 Best Hotel Middle East - Gold Medal for Atlantis The Palm
2013 Best International Award - Silver Medal for Kerzner
2013 Best Destination Experience - Bronze Medal for Aquaventure
2011 Best International Chain - Silver Medal for Kerzner
2011 Best Destination Experience - Bronze Medal for Aquaventure
2011 Best Hotel in ME - Gold Medal for Atlantis, The Palm
2009 Best Family Resort - Gold Medal for Atlantis, The Palm

Dates:
8 November 2013
6 November 2011
8 November 2009

Presented:
Voted by holiday takers


Ahlan Awards - Best in Dubai

Ahlan! Awards - Best in Dubai
An annual event celebrating the people's choice in everything from restaurants to sporting clubs.

Award:
Best Hotel 2013
Best Hotel 2012
Best Hotel 2011
Best Hotel 2010
Best Visitor Attraction 2009

Dates:
22 October 2013
1 November 2012
1 December 2011
1 December 2010
1 December 2009

Presented:
The readers get to have their say by casting their votes for what they believe to be the best Dubai has to offer. Once shortlisted by expert judges, nominees can only win if the readers say so. Determined by the public vote, winners of these prestigious awards are, quite simply, the best in Dubai.


The Junior Design Awards

The Junior Design Awards
Junior showcase the very best and most beautiful products on the planet - from gorgeous children's fashion to luxurious hotels, fine restaurants to funky interiors, amazing toys and fabulous books. We want to recognise all the companies who share in our commitment and passion for all things beautiful in your child's life.

Award:
2012 Best Holiday Hotel – Highly Commended
2011 Best Family Holiday - Highly Commended

Dates:
1 June 2012
1 June 2011


The Most Opulent Luxury Hotel Award, Gulf Connoisseur

The Most Opulent Luxury Hotel Award, Gulf Connoisseur
The Gulf Connoisseur Awards celebrate the ultimate achievements in luxury, recognizing initiatives for innovation and exceptional product launches over the last year. It is about congratulating the key players in the luxury spectrum, who have taken the extra step to represent the highest form of craftsmanship and excellence in service offering, differentiating themselves from their peers.

Award:
Luxury Hotel - Atlantis, The Palm (won bronze)

Dates:
21 November 2011

Presented:
The Awards were decided by a panel of three judges, all of them acknowledged connoisseurs in different fields, who identified the very best from amongst the latest, outstanding luxury products: Nooruddin Mustafa Bin Abdul Latif, Chairman of MANCO; Yogesh Mehta, Managing Director of Petrochem; and Janette Green, Director of Brand Communications, Aston Martin.


My Planet Travel Awards

My Planet Travel Awards
The My Planet Travel Awards are a unique partnership with Russia's main state television group, All-Russian State Television and Radio Broadcasting Company (VGTRK), represented primarily by Moya Planeta TV, Russia's leading travel and leisure network. Leading international and Russian hotels, resorts, destinations and service providers are invited to join the shortlist and enter the My Planet Awards from the categories listed below. Nominating your organisation for an award will guarantee inclusion on the shortlist and promotion through the public vote.

Award:
Best Hotel in the ME and Africa (Atlantis, The Palm)

Dates:
22 September 2011

Presented:
Voted for exclusively by the Russian public and by Russian travel industry professionals, the My Planet Travel Awards provide a snapshot of the growth of this dynamic market. The ceremony took place at the Ritz Carlton Hotel in Moscow, Russia.


CIT 2010 Hot List

C&IT 2010 Hot List
Celebrates the best UK and overseas venues, destinations and suppliers in the events industry.

Award:
Gold Prize for the best Overseas Incentive Hotel

Dates:
1 October 2010

Presented:
Voted for by C&IT's readers


Hospitality India and Explore the World

Hospitality India and Explore the World
Aims to honour and recognize everyone who has contributed to the travel and tourism sector.


Holidays for Couples'

Holidays for Couples'
The top 20 romantic resorts. Comprising several of the world's most popular romantic travel destinations - and several of the newer ‘faces' now attracting attention on the global travel scene. The top 20 listing underlines the emergence of several new romantic destinations, including the Middle East.

Award:
Hottest New Honeymoons 2009

Dates: 1 October 2009


Food and Beverage Awards


World Travel Awards

The Middle East Hotel Awards
The Middle East Hotel Awards are the premier event celebrating excellence in the hotel and hospitality industry. The Award of the Best Restaurant celebrates the best dining experience, best use of quality food and awards the most professional dining staff.

Award:
Best Restaurant 2013 - Ossiano

Dates:
May 2013

Presented:
Voted by panel of industry experts


Trip Advisor Traveller's Choice 2012 - Top 25 Luxury Hotels in The Middle East

Time Out Dubai Restaurant Awards
Our awards celebrate the best of the best across 21 award categories, with decisions based on strict criteria that take into account the whole dining experience, from the quality of the ingredients and the skills of the chef, to the service, atmosphere and value for money.

Award:
Best Seafood Restaurant 2014 - Ossiano
Best Seafood Restaurant 2013 - Ossiano
Best Steakhouse 2011 - Seafire
Best Japanese Restaurant 2010 - Nobu

Dates:
March 2014
March 2013
March 2011
March 2010


Expedia Insider's Select 2012

What's On Awards Dubai
What’s On is UAE’s best-selling entertainment magazine. The awards are a celebration of the UAE’s hospitality, entertainment and leisure industry. Voting is conducted by the public, with all votes independently counted and audited by Jacobsons Direct Marketing Services and then counter-verified by a special panel of impartial industry experts.

Award:
2013 Best Music Festival - Sandance
2013 Best Middle Eastern Restaurant - Levantine
2012 Best Brunch - Saffron

Date:
27 November 2013
21 October 2012

Presented:
Voted by the public


World Travel Awards

The Emirates Culinary Guild - Salon Culinaire
The Salon Culinaire is a series of practical and display-based culinary competitions; entry to which is open to professional chefs, pastry chefs, cooks and bakers. Some of the competitions are designed for entry by a single competitor; others are designed as team events.

Award:
2012 Salon Culinaire

  • 7 Gold Medals
  • 15 Silver Medals
  • 26 Bronze Medals
2012 Best Hotel Award
2012 Best Artist of the Year (Chamila Arachchige)
2012 Best Pastry Chef of the Year (Achala Sanjeewa)

Dates:
4 April 2012

Presented:
Competitors were evaluated by a panel of 25 renowned experts, mandated by the World Association of Chefs Societies (WACS) to judge culinary events across the globe, ensuring the highest competition standards.


World Travel Awards

Trip Advisor Certificate of Excellence - Saffron
A travel website that assists customers in gathering travel information, posting reviews and opinions of travel-related content and engaging in interactive travel forums.

Award:
Rating of 4.0

Dates:
10 August 2012

Presented:
Voted by TripAdvisor members


World Travel Awards

Time Out's Young Chef of the Year Award
Awards the city's hottest young chef.

Award:
Executive Sous Chef, Christopher Graham
Chef de Cuisine, Wesley Berghoff

Dates:
10 December 2013
16 November 2011

Presented:
Selected based on a four course meal served and made in front of a live audience. Time Out readers can pay to participate and choose the hottest young chef of the year.


Gogobot Top 100 Hotels in 2011

Ahlan! Awards - Best in Dubai
An annual event celebrating the people's choice in everything from restaurants to sporting clubs.

Award:
3rd Place - Best Fine Dining Restaurant 2011 (Nobu)

Dates:
1 December 2011

Presented:
The readers get to have their say by casting their votes for what they believe to be the best Dubai has to offer. Once shortlisted by expert judges, nominees can only win if the readers say so. Determined by the public vote, winners of these prestigious awards are, quite simply, the best in Dubai.


Holiday Check Award 2012

Dubai Chaine des Rotisseurs - The Fuad Ibrahim Award for Excellence
Award: Best Restaurant - Seafire (2010)


The Most Opulent Luxury Hotel Award, Gulf Connoisseur

World Global Summit
Dubai-based chef Mark Patten has been awarded for his culinary excellence by receiving a worldwide accolade at 2009's World Global Summit. Patten, who is currently vice president of culinary at Atlantis, The Palm, received the Global Chef Award along with five other chefs at a ceremony in Singapore.

Award:
Global Chefs Awards

Dates:
31 May 2009


Spa Awards


World Travel Awards

World Luxury Spa Awards
The World Luxury Hotel and Spa Awards are accepted as the pinnacle of achievement for Luxury Hotels and Spas worldwide. These Awards were established as a celebration of ultimate achievement in service excellence.

Award:
2014 Best Luxury Resort Spa

Presented:
Voted by a selected global panel of consultants situated amongst 144 countries


World Travel Awards

World Spa and Wellness Awards
The World Spa & Wellness Awards recognises the passion, care and excellence that you as spa professionals and owners put into your businesses and offers worldwide recognition for your spa. The awards are unique as they are judged by the industry, inspiring spas to up their game ultimately raising standards globally.

Award:
2014 Hotel Spa of the Year - Middle East
2013 Hotel Spa of the Year - Middle East

Dates:
February 2014
February 2013

Presented:
Following a comprehensive judging process in which entrants from Europe, Asia, Africa, the Middle East and North and South America were evaluated by independent industry judges.


World Travel Awards

The Spa Traveller Awards
The Spa Traveller Awards reveals the ultimate spa destinations around the world voted for by our international readers. Winners include some of the world’s hidden gems along with the best romantic getaways, family-friendly destinations, urban spas and well-being retreats.

Award:
Best Spa Hotel / Resort (more than 50 rooms) - Middle East and North Africa

Dates:
December 2012

Presented:
Voted by Spa Traveller readers


World Travel Awards

The Singapore Women’s Weekly
An American-based magazine that focuses on women fashion and well-being. The Singapore local edition of the magazine complies Beauty Awards annually to recognize the industry best spa and beauty products.

Award:
Best 4 Hands Massage

Dates:
November 2012

Presented:
Voted by a panel of judges selected each year


World Travel Awards

Harper’s Bazaar Beauty Awards
An American-based magazine that focuses on women fashion and well-being. The Singapore local edition of the magazine complies Beauty Awards annually to recognize the industry best spa and beauty products.

Award:
Best Cuticle Solution / Oil

Dates:
November 2012

Presented:
Voted by a panel of judges selected each year


World Travel Awards

Harper's Bazaar Spa Awards
An American-based magazine that focuses on women fashion and well-being. The Singapore local edition of the magazine complies a Spa Awards annually to recognize spa and beauty wellness service providers for their dedicated services and effort.

Award:
Bastien Manicure - Most Decadent Hand Care
Bastien Pedicure - Ultimate Foot Treatment

Dates:
February 2012

Presented:
Voted by a panel of judges selected each year


World Travel Awards

Asia Spa Awards
The Spa awards were the first in the region to offer the comprehensive line up of awards which fully encompass everything that sets a standard in spa industry. This includes spas and treatments and has also expanded over the years to give recognition to personalities, marketing plan and of course, products.

Award:
Spa Treatment of the Year

Dates:
15 November 2012

Presented:
Voted by by the industry's top leaders


World Travel Awards

The Middle East Spa Award
The highly popular Middle East Spa Awards recognise the outstanding quality of services and amenities provided by spas across the region. The awards ceremony received full attendance and excellent press coverage. In 2010, submissions reached over 50 entries from spas in the UAE, Oman, Egypt, Jordan, Saudi Arabia and Bahrain.

Award:
Runner Up for the Best Destination Spa

Dates:
20 May 2011

Presented:
Voted by a panel of judges selected each year


World Travel Awards

SPA Magazine's Annual Silver Sage
For more than 16 years, Spa magazine has offered readers a personal connection to the beauty, health, and wellness secrets of the world's hottest spas. Spa publishes six bimonthly editions plus the award-winning Spa Worldwide Guide annual directory.

Award:
Favorite Resort / Hotel Spa Africa / Middle East

Dates:
5 October 2009

Presented:
Readers choice by online votes


Nightlife Awards


World Travel Awards

TimeOut Dubai Nightlife Awards
The awards celebrate the best of the best across 20 award categories, with decisions based on strict criteria that take into account the totality of the experience.

Award:
2014 Best Hotel/Resort in Middle East
2014 Best Festival - Sandance
2014 Best International DJ Set - David Guetta Live@Atlantis
2014 Highly Commended Best Gig over 3,000 - Noel Gallagher Live@Atlantis
2013 Best Festival - Sandance
2010 Best Overall Night - Nasimi Beach

Dates:
26 February 2014
20 March 2013
18 March 2010


World Travel Awards

What's On Awards
Celebrates the very best of the UAE's entertainment and hospitality industries.

Award:
2013 Best Music Festival (Sandance)
2012 Best Music Festival (Sandance)
2011 Favorite Festival (Sandance) /Favorite Concert (Faithless)

Dates:
October 2013
October 2012
November 2011

Presented:
Voting is conducted by the public, with all votes independently counted and audited by Jacobsons Direct Marketing Services and then counter-verified by a special panel of impartial industry experts. What sets the Awards apart is down to the people who vote - the What's On Awards are, and will, remain the people's choice awards.


World Travel Awards

Ahlan! Awards - Best in Dubai
An annual event celebrating the people's choice in everything from restaurants to sporting clubs.

Award:
1st Place - Best Concert / Music Festival 2012 (Sandance)
1st Place - Best Night Club 2012 (Nasimi Beach)
1st Place - Best Nightclub 2011 (Nasimi Beach)

Dates:
1 November 2012
1 December 2011

Presented:
The readers get to have their say by casting their votes for what they believe to be the best Dubai has to offer. Once shortlisted by expert judges, nominees can only win if the readers say so. Determined by the public vote, winners of these prestigious awards are, quite simply, the best in Dubai.


Other Awards


IMA Interactive Media Awards Atlantis The Palm Winner

Interactive Media Awards
The Interactive Media Awards are annual awards, but are judged on a quarterly basis, with a wide variety of categories segmented over the course of the year.

Award:
2014 Outstanding Achievement - Atlantis Spin to Win

Dates:
February 2014


World Travel Awards

The Mobies Awards
The Mobies Awards are designed to identify and reward those companies who have demonstrated an unparalleled ability to succeed in The Mobile Industry.

Award:
2013 Best Mobile Website

Dates:
15 May 2013


World Travel Awards

Expedia.com
The award is presented to the single hotel/resort that has exhibited the most avant-garde thinking and approach to a brand campaign, delivering leading-edge campaign assets to engage consumers and drive results.

Award:
2012 Top Producing Hotel
2011 The Most Innovative Hotel Partner of the Year
2010 Best Performing and Fastest Growing Hotel

Dates:
7 May 2013
3 May 2011
7 May 2010


World Travel Awards

Adrian Awards
Honoring outstanding achievements in advertising, public relations and global marketing in the travel industry.

Award:
2011 Bronze for Social Media Campaign

Dates:
14/15 June

Presented:
By the Hospitality Sales & Marketing Association International. (HSMAI)


World Travel Awards

The Internet Awards - Terrapinn Middle East
The Internet Awards and Gala Dinner is designed to identify and reward those companies who have demonstrated an unparalleled ability to succeed and have continually set standards of excellence. Be a part of this exclusive and prestigious gathering.

Award:
2011 Social Media Award for Sandance - Best Social Media Campaign

Dates:
June 2011

Presented:
all nominations are forwarded to the independent panel of judges (Ahmed Saber Managing Director Mindpedia, Mohamed Elzubeir, CEO and Founder Mediastow Media Intelligence ) for review. Selections for the short list for each category will be determined purely on submission from the entrant or nominee. Winners are announced at the Awards Dinner


World Travel Awards

MEP
Atlantis' MEP solution wins Septech leading FM award. Septech was awarded Atlantis' supply, installation and commissioning of the salt water Life Support Systems including quarantine and acclimatisation tanks, implemented to reduce the overall stress experienced by aquatic life and to keep the 65,000 marine exhibits within Atlantis' gigantic Ambassador Lagoon alive.

Award:
2009 Service Provider of the Year

Dates:
June 2009



Vivezon Award

Award:
2011 The Most Hygienic Hotel in The World

Dates:
November 2011

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